PHC Internet Survey 2017
 
 
01)  Contact Information:
  Name: 
  Phone Number: 
  Email: 
  Website: 
 
02)  What is your role at your business? (Select one)
Owner/Manager
Vice President/Manager
Sales
Technician
Administration
Marketing
Operations
Other (Please Specify) 
 
03)  To which age group do you belong? (Select one)
Under 35
Between 36 and 55
Between 56 and 65
65 or older
 
04)  What is your business’ most popular service offered? (Select one)
Plumbing
HVAC
Hydronics
Electrical
Mechanical
Other (Please Specify) 
 
05)  On a scale of 1 – 10 with 10 being the most helpful, how would you rate the feature of your company’s website? (Select one)
 About/History
 Services
 Portfolio/Case Studies
 Reviews
 Scheduling
 News
 Tutorials/Educational Materials
 Contact Information
 
06)  Does your company provide any mentorship programs/opportunities in person or via the web? (Select one)
Yes
No
 
07)  Does your company offer online skill-sharing or lunch-and-learns? (Select one)
Yes
No
 
08)  What is the social media platform your business uses most frequently?
(Select one)
LinkedIn
Facebook
Twitter
Instagram
Google+
Snapchat
Pinterest
Other (Please Specify) 
None
 
09)  Which mobile device do your employees use most often at/for work?
(Select one)
Smart phone
Tablet
Laptop/computer
 
10)  Does your company use any third-party mobile/tablet apps that assist you in your work? (Select one)
Yes
No
 
11)  Has your company made any mobile/tablet apps that assist you, or your customers in your work? (Select one)
Yes
No
 
12)  What is the most popular application that you or your employees use on their mobile devices at/for work?
(Select one)
Calling
Internet Browser
Email
GPS
Billing/Invoicing
Product Tracking/Purchasing
Social Media
Training Videos
Other (Please Specify) 
 
13)  Does your company have rules about what employees can say or post online? (Select one)
Yes
No
Don't Know
 
14)  Has smart phone technology increased the amount of time you spend working? (Select one)
Yes
No
 
15)  Has smart phone technology allowed you more flexibility in the hours you work? (Select one)
Yes
No
 
16)  How much time do you spend on your phone on average in a day? (Select one)
Less than 30 minutes
From 30 minutes to 1 hour
From 1 to 2 hours
From 2 to 3 hours
More than 3 hours
 
17)  In general, how do you think smart phone technology has affected you at work? (Select one)
Made me more productive
Made me less productive
My use of technology has not affected my productivity
 
18)  Does your company prohibit or restrict any of the following activities during business hours? (Select one)
Specific websites
Social media
Music streaming
All of the above
None of the above
 
19)  What aspect of the Internet has helped you do your job better? (Select one)
Webinars
GPS
Social media networking
Flexible Scheduling
Newsletters
Publications
Digital white papers
Training Videos
Other (Please Specify) 
None
 
20)  Do you listen to podcasts that expand your learning? (Select one)
Yes. Which ones? 
No
 
21)  In the past year, have you attended any conferences, trainings or panels related to social media usage? (Select one)
Yes
No
 
22)  Do you spend time building your professional online presence or encourage your employees to do so? (Select one)
Yes
No
 
23)  What mode of work communication do you prefer? (Select one)
Online
Face-to-face
A little of both
 
24)  Do you want to be quoted or have your company mentioned by name in the main feature? (Select one)
Yes
No